Frequently Asked Questions
Everything you need to know about using, cleaning and getting the most out of your Fluff Off Roller.
What does the Fluff Off Roller remove?
It helps remove lint, fluff, dust, loose hair and pet fur from everyday fabric surfaces.
What surfaces can I use it on?
It is useful for clothes, couches, cushions, bedding, car seats and other common fabric surfaces.
Does it work for pet hair?
Yes. It is especially handy for cat and dog hair on clothing, furniture, bedding and car seats.
Is it reusable?
Yes. The roller is designed to be rinsed clean and reused.
Do I need replacement sticky sheets?
No. Fluff Off does not use disposable sticky sheets or refill packs.
How do I clean it?
Rinse the roller under water after use, remove collected fluff or hair, then let it dry before using it again.
Can I use it on delicate fabrics?
For delicate fabrics, test on a small hidden area first. Avoid using heavy pressure on fragile materials.
Can I keep one in the car?
Yes. It is compact and easy to keep in the car, laundry, wardrobe, office or bag.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times depend on your location and the courier network.
Do you ship across New Zealand?
Yes. Fluff Off ships across New Zealand.
What if I am not happy with it?
Contact us within 14 days of receiving your order and we will help you with the next steps.